Helpdesk and Customer Support
Prompt remote (AnyDesk/TeamViewer) and on-site resolution of employees' computer problems.
Tbilisi, Georgia · Fixers.ge
IT Outsourcing and Computer Services
Professional IT outsourcing for business. Server management, computer hardware support, Helpdesk, network administration, and information security.
Our Services and Installation Details
We offer professional services using the latest technologies and standards. Our team guarantees quality and reliability.
Server Administration
Setup and management of Windows Server, Linux (Ubuntu, CentOS), Active Directory, Group Policies domain infrastructure.
Information Security
Implementation of antivirus policies, Firewall configuration, and preventive measures against cyber attacks.
Data Backup
Automatic backup of important files and databases to local NAS servers and Cloud storage.
Network and Infrastructure Management
Daily monitoring and optimization of routers, switches, Wi-Fi systems, and VPN connections.
Hardware Procurement Consulting
Selection of necessary computer equipment for business (laptops, servers, printers) at the best price and installation.
Why Choose Our Service?
- Highly qualified certified team
- Modern equipment and tools
- Official warranty on completed work
- Fast response and 24/7 support
- Best price and transparent costs
Frequently Asked Questions
What is the advantage of IT outsourcing over an in-house IT employee?
Outsourcing is more budget-friendly because you don't pay a full-time salary. Furthermore, you are served by a whole team of professionals, eliminating work stoppages due to "vacation" or "illness."
How are problems recorded and resolved?
We have a special Helpdesk platform (Ticket System), and we also accept requests via phone call or email. 80% of problems are resolved remotely within a few minutes.
Does the price include on-site visits?
Yes, subscription packages include unlimited remote support, as well as a certain number of on-site visits per month for critical incidents.
How is the price formed?
The price depends on the number of computers and servers in the company. Generally, the service price for 1 personal computer starts from 30-50 GEL per month.
Do you take responsibility for data confidentiality?
Yes, before starting the service, we sign an NDA (Non-Disclosure Agreement), thereby protecting the absolute confidentiality of your business data.